1. About These Terms

By using elunovae.com, you agree to these Terms of Use. Purchases are also subject to our applicable Terms of Purchase, Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Eligibility

You may use the website only if you are legally capable of doing so under applicable law. You may not use the website where such use would violate applicable law.

3. Permitted Use

Elunovae provides this website primarily so visitors can:

• Browse Elunovae dog toys and play collections
• Review product descriptions, dimensions, materials, intended play styles, included components, and care information
• Place and manage eligible orders
• Access shipping, return, privacy, and other store policies
• Contact customer support
• Subscribe to communications where available

4. Prohibited Use

You must not:

• Use the website for fraudulent, deceptive, abusive, or unlawful activity
• Attempt unauthorized access to systems, accounts, or protected areas
• Interfere with website functionality or security
• Transmit malicious code
• Misuse another person's personal or payment information
• Scrape or extract content for unauthorized commercial use
• Impersonate Elunovae or falsely imply an affiliation
• Infringe intellectual property, privacy, or other legal rights

5. Customer Accounts

If customer account functionality is available, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

If you believe account information has been compromised, contact service@elunovae.com.

6. Information You Provide

Information submitted through checkout, customer service, return requests, refund requests, or website forms should be accurate and reasonably complete.

7. Website Content

Website content may include product descriptions, photographs, product dimensions, materials, included components, pricing, promotional information, policies, graphics, and other informational materials.

We may update, correct, revise, or remove website content where reasonably necessary.

8. Product Images & Display

We aim to represent products as accurately as reasonably possible. Actual colors, textures, shapes, and surface appearance may vary slightly because of photography, screen settings, lighting, materials, manufacturing tolerances, production batches, or normal product variation.

9. Intellectual Property

Unless otherwise indicated, Elunovae branding, website design, original written content, graphics, logos, product presentation, and other protected materials are owned by, licensed to, or otherwise lawfully used by the applicable rights holder.

You may not reproduce, distribute, modify, scrape, publish, or commercially exploit protected website materials without appropriate authorization.

10. Product Information & Dog Toy Use

Product pages may provide dimensions, materials, component information, intended play style, care guidance, use instructions, and product-specific warnings.

Customers should select toys appropriate for their dog's size, play habits, chewing behavior, and intended type of play. Dogs should be supervised during play where appropriate, and damaged or excessively worn toys should be removed from use.

11. Third-Party Links & Services

Elunovae may link to independent websites or use third-party services for ecommerce, payment, logistics, fulfillment, analytics, advertising, or website functionality. Independent third parties may have their own terms and privacy practices.

12. Shopify

Elunovae uses Shopify to support ecommerce hosting, checkout, customer accounts, payment functionality, security, and other online-store functions.

13. Privacy & Cookies

Website use is also subject to our Privacy Policy. We may use cookies and similar technologies for functionality, security, analytics, attribution, advertising, and related purposes where applicable.

Additional information about available privacy choices can be found on our Your Privacy Choices page.

14. Website Security

Users must not bypass, disable, interfere with, exploit, or test without authorization website security features, access controls, account protections, or fraud-prevention measures.

15. Website Availability

We aim to keep elunovae.com reasonably available, but uninterrupted or error-free operation is not guaranteed.

16. Changes to the Website or Terms

Elunovae may update website features, content, or these Terms where reasonably necessary to reflect changes in products, technology, security, operations, or applicable requirements.

17. Disclaimer

To the maximum extent permitted by applicable law, the website is provided on an "as available" basis. Nothing in these Terms excludes consumer protections or statutory rights that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Elunovae and its operator will not be liable for indirect, incidental, special, or consequential losses arising solely from use of or inability to access the website where such liability may lawfully be limited.

Nothing in these Terms limits liability where doing so is prohibited by applicable law.

19. Consumer Rights

These Terms are not intended to exclude, restrict, or waive mandatory consumer rights. Where applicable law provides additional protections, those protections continue to apply.

20. Severability & No Waiver

If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision in one situation does not automatically waive it.